You’ve already received the item last Dec 19 and yet you're still complaining about not receiving the item. :) How great. This is the official message from Zoom that you have already received the item. Zoom Courier Inc.: Package Successfully Delivered Hi CAMILLE DIZON , Your package has been successfully delivered. Tracking No.: 10000160926 Remarks: Received by : RECEIVED 12/19/17 Contact Us: info@zoomcourier.ph GLOBE: 0905 484 1150 SMART/SUN: 0943 694 9334