We messaged about this although saw this only now for some reason. Items are as advertised with pictures (more available upon request) cushions are in decent condition. Before handover they were washed maybe this affected it? However this is a washable item. As most of Ikea products are. As per profile description buyers are to check items before handover weather it be physically or virtually. As understandly standards differ and for buyers peace of mind. Hope the other set were right for you.