Carousell safety tip: be extra alert when shopping for masks at this time, scammers are taking advantage of COVID-19 fears. Please take note of the below tips when making a transaction.
1/ Check the seller's profile and reviews
Is the account verified?
Does the seller have positive and reliable reviews?
2/ Always keep your conversation within the platform
Scammers often ask you to leave the Carousell chat
3/ Avoid making upfront payments to sellers
Avoid purchasing preorders and only make payment when you've received your item.
4/ Opt for tracked postage
This allows you to follow a package's journey and receive a confirmation when it has been successfully delivered
5/ Report an issue to Carousell
If you encounter an issue with your transaction, contact our team at caro.sl/contact-carousell and file a police report as soon as possible.